Customer ReviewsWrite a review
Very well made and quick delivery all the way to canada
Product quality and value are top notch. However the lack of assembly instructions adds an unnecessary amount of time. Unfortunately this seems to be systemic as my roof rack lacked instructions as well. Aside from this, quite happy with the products.
Thanks for all your support! We only have digital installation guides on the product page and installation guide page for now, but we are working on getting printed guides to go along with all products.
Sorry about that, we know that digital guides aren't always ideal, but we wanted you to know that we are actively working on getting print options included in each box.
Feel free to reach out to email@example.com if you ever need anything down the road.
great design and easy to install.
We love your products!
We were hesitant to get the FVC side ladder even though we love the FVC rack system, because of the mounting on the bottom of the ladder. You needed to pull the bottom side mounting on the visual section of the van to properly mount the ladder (on the older design). What the engineers at FVC did was to redesign the connection bracket so it easily connected to the existing holes "under" the van and metal screw the bracket against the steel panel. It has a very solid connection. I did add a couple more metal screw to fill in the holes on the FVC bracket reinforcing the strength of the connection but it really wasn't necessary. Just a tip remember to put the bottom mounting bracket under the van before you mount the top of the ladder or you will need to redo the top. NICE ladder system!
The ladder was very easy to install on my 2020 Transit HR Ext. It attaches perfectly to the FVC low-profile roof rack, without needing to drill any holes. There is a lot of room to fine-tune everything to get it all lined up before you tighten it down. I made a rookie mistake when I installed it initially in my garage. I used a level to make sure the ladder was straight up and down, pulled the van out of the garage to take a look and realized that even thought he ladder was straight, the van certainly was not - the rear end sits higher so the ladder looked really crooked. Easy fix though. So don't do that. Once adjusted, it looks and works great. It would be very difficult to get to the roof at a campground on a HR without this ladder.
I also want to shout out to customer service, they are truly exceptional, answered all questions and were very responsive and helpful. Shipping was fast and free. I highly recommend their products!