Customer ReviewsWrite a review
We bought the Low-Pro Rack and Ladder for our ‘19 Ford Transit Passenger. They were both out of stock, so we signed up for the text alert and we were able to purchase them immediately when they became available. Shipping to Idaho took one day and installation took 30 min for the rack and 30 min for the ladder. The quality is superb and customer service is just as good. Russell was responsive to phone calls and emails and really helped us out when we realized that we ordered the wrong rack (extended vs. standard 148). I don’t write reviews, but felt like I had to due to the exceptional quality, service, and easy installation. Nothing but stoke from us!!!
Very well made and quick delivery all the way to canada
Product quality and value are top notch. However the lack of assembly instructions adds an unnecessary amount of time. Unfortunately this seems to be systemic as my roof rack lacked instructions as well. Aside from this, quite happy with the products.
Thanks for all your support! We only have digital installation guides on the product page and installation guide page for now, but we are working on getting printed guides to go along with all products.
Sorry about that, we know that digital guides aren't always ideal, but we wanted you to know that we are actively working on getting print options included in each box.
Feel free to reach out to email@example.com if you ever need anything down the road.
great design and easy to install.
We love your products!
We were hesitant to get the FVC side ladder even though we love the FVC rack system, because of the mounting on the bottom of the ladder. You needed to pull the bottom side mounting on the visual section of the van to properly mount the ladder (on the older design). What the engineers at FVC did was to redesign the connection bracket so it easily connected to the existing holes "under" the van and metal screw the bracket against the steel panel. It has a very solid connection. I did add a couple more metal screw to fill in the holes on the FVC bracket reinforcing the strength of the connection but it really wasn't necessary. Just a tip remember to put the bottom mounting bracket under the van before you mount the top of the ladder or you will need to redo the top. NICE ladder system!