I left a message about needing a ladder for my Sprinter on short notice. I not only got a call back on the next business day, they hustled to get my order down to Fedex that day and got it to me in Alaska within THREE DAYS! Not to mention the product was easy to install and can support my 200lbs+ husband carrying gear!
Thank you so much for taking the time to share this review, Jeri! We really appreciate it!
Terrific ladder. No complaints. Looking forward to getting the roof rack to complement it.
Thanks for the review and photos, Evan! Your van is looking great so far!
Love it. This was our 3rd big purchase from FVC. Happy with them all!! The last part of installation was a little tricky with the brackets at the bottom but my 3 year old encouraged me to figure it out 😆
Love the product and the incredible quality, but the installation video and instructions could be a little more detailed. Recommend updating the video to include pre-drilling holes on the pinch seam and also including the installation of the support beam that bolts to the van chassis.
Thanks, Frank! We're grateful that you took the time to review and share this feedback - We'll be sure to share this with our team to improve those!