Customer ReviewsWrite a review
Installed my roof rack on my Ford Transit in 30°F temps and it was simple and straight forward. Even with frozen fingers the process was easy to follow!
However, either giving an Allen key or telling what size key was needed would have been helpful!
As has been said before, the heights to match up from front to rear. Not a major concern but I feel it could be an easy fix.
I ordered the Low Pro Roof Rack for our 148" medium roof Transit at the end of the year and it arrived just over a week later after the holiday. The boxes were in good shape and packed well. I installed it on our van over the following weekend. It took about 5 hours, but I spent about an hour of this time cleaning and waxing the roof. Installation was straightforward. The written and video instructions were helpful. I corresponded with FVC via e-mail on a couple of things and replies were prompt and helpful. I put the rack together on the roof in pieces while leaving the bolts semi-snug but not tight. I tightened the bolts piece by piece after aligning everything. Another reviewer commented on the challenge of aligning the two side rail pieces. It was challenging. I used a clamp to align and hold these pieces in place while I tightened the bolts, which seemed to work fine. I am very happy with how strong and solid the rack feels. It's simple, functional, and looks good. I will apply some additional sealant around the footers to further protect against water intrusion, but that's me being overly cautious. Looking forward to using the rack! I recommend it and FVC.
Hey everyone! I have a 2018 Low Roof 350 XLT (148” wheelbase), and have been agonizing over what roof rack to get until I realized the mid roof and low roof have the same mounting points. That said, the Flatline Low Pro Roof Rack - made for the Transit 148" Mid Roof works perfect, and everything lines up great. It actually looks like it was made for it, as the front edge lines up exactly with back edge of the front door.
There are other name brand racks that cover the entire footprint of the roof, but they require drilling new mounting holes into the roof for front support. I didn’t want to do that, as using factory mounts only was a priority.
Best yet, each person (Russell & Silas) I’ve worked with there have been beyond helpful. I was hesitant to leave a message thinking I won’t get a call back, but he (Russell) not only called, but he was polite, helpful and professional. I had a couple questions I emailed in after getting the rack, and Russell was more than helpful, and I even had follow up help from Silas.
All in all, the product and the service at FCV are top notch, and I’m beyond satisfied with my purchase.
Very easy to install. My 12 year old and I got it done very quickly. It looks great also. Now I just need to use it!
This has been a seamless and positive transaction from start to completion. I will order more items from Flatline Van Co. as soon as I need something they have designed and sourced! I did this completely by myself in about 3 hours (in the rain). The only modification that I made to the instructional video, is that instead of removing the factory plugs to access the bolt/nuts under the skin...I punctured the factory rubber plugs to accept the Flatline bolts. The first bolt I installed I removed the factory rubber plug (then reinstalled it) but noticed that the plugs are not exactly centered on the interior nut, and so the Flatline rack "foot" with it's associated foam pad did not fully cover the area where the factory plug had been. This seemed like a potential entry point for moisture in the future as the foam foot pad compacts over time. I will be attaching an OVS Nomadic-270 awning in the spring. I will attach 2 of my 100w Solar Panel in a few weeks. I will be designing and attaching a small observation deck that can hold kayaks. Great company!!
Thanks for your guys help. Excellent customer service!